FREQUENTLY ASKED QUESTIONS

About OneTrend

OneTrend offers gemstone jewellery, accessories, and brass items carefully selected for quality, distinctive design, and value.

OneTrend is based in India and serves customers worldwide.

Yes, OneTrend offers international shipping to selected countries.

Orders & Payments

Orders are generally processed within 1–2 business days after payment confirmation.

Once your order is shipped, tracking information will be provided where available.

Shipping & Returns

USA shipments sent via DDP include applicable import duties and tariffs as part of the shipping arrangement.

Orders outside the USA may be subject to import duties, taxes, VAT, or other applicable charges, which are generally the responsibility of the buyer.

Yes, eligible items can generally be returned within 15 days of delivery, subject to our Refund & Return Policy.

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